The Four Journey Stones
The Four Journey Stones is a series of do-it-yourself lessons and worksheets to help you go from good to great customer experiences and build a strong pathway to your brand.
Build an incredible customer experience!
Just as stepping stones are carefully placed to provide a stable and predictable path, the customer experience is designed to provide a consistent and positive journey for the customer!
To go from good to great with your customer experience you must be intentional with every interaction customers have with your organization, from the initial awareness of the brand to post-purchase follow-up.
The Four Journey Stones will get you there!
What You Get
The Four Journey Stones is a series of do-it-yourself lessons and worksheets to help you go from good to great customer experiences and build a strong pathway to your brand.
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6 jam-packed video lessons that will guide you to completing your Journey Stones Map.
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Detailed step-by-step worksheets, case studies and quizzes.
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1 Year access to all course materials and community.
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An official peopledriven academy certificate of completion.
This isn't your typical online course.
On demand lessons, case studies, worksheets and step-by-step processes to guarantee you get the most out of the course. We're going to help you build a strong brand experience your customers and employees will love.
